The Power of Regret: How Looking Backward Moves Us Forward



Moral foundations theory doesn’t say that care is more important than purity or that authority is more important than fairness or that you should follow one set of foundations instead of another. It simply catalogs how humans assess the morality of behavior. The theory is descriptive, not prescriptive. But its descriptive power is considerable. Not only did it reshape my understanding of both human reasoning and modern politics; it also offered an elegant way to interpret our moral regrets.





THE FIVE REGRETTED SINS


Deceit. Infidelity. Theft. Betrayal. Sacrilege. Sometimes the moral regrets people submitted to the surveys read like the production notes for a Ten Commandments training video. But the wide variety of regrets people reported sharpens into focus when viewed through the five moral frames I just described on the previous page. Two of the frames encompassed most of the regrets, but two of the other three were also well represented.





1. Harm


In the 1920s, when sociologists Robert Lynd and Helen Lynd began a long-term project to discover the soul of middle-class America for their classic book Middletown, the place where they chose to embed was Muncie, Indiana.[7] It was—and, in some ways, still is—the quintessential American small town. And it’s where Steve Robinson had what is often the quintessential American childhood experience: bullying.

Steve moved to the Muncie area in eighth grade. He was a small kid, introverted and socially awkward. But he compensated for these perceived deficits by becoming a menace. He taunted and teased his classmates. He picked fights. At age sixteen, he punched a fellow student and broke his two front teeth.

Now, at age forty-three, these gratuitous aggressions are Steve’s deepest regrets.

People of all political persuasions agree: hurting someone who’s not provoking us is wrong. No surprise, then, that in both the American Regret Project and the World Regret Survey, people reported more harm-related moral regrets than any other kind. And the most common harm was bullying. Even decades later, hundreds of respondents deeply regretted mistreating their peers.

For example, a fifty-two-year-old New York man admitted:

    I bullied a new kid in the seventh grade. He was from Vietnam and hardly spoke any English. Horrible!



A forty-three-year-old woman in Tennessee said:

    I made fun of a kid in middle school, dubbing him “Ziggy” for having a short, stubby body and spiky blond hair. I’ll never forget the look on his face as he realized that the name would stick. It was cruel, putting me in the “power” position after I had endured years of bullying myself, but I regretted it immediately and have never done anything like it again.



Steve told me that in the moments preceding the bullying, “I knew I shouldn’t be doing this.” Yet he did. He enjoyed the attention. He relished the feeling of power. But he knew better. In fact, he’d occasionally been bullied himself, both at home and at school. “Having been on both sides of it, and knowing what it felt like, and then still having done it to someone else, is what I find most regretful,” he told me.

Unlike boldness regrets, moral regrets are more likely to involve actions than inactions. But for some people, including Kim Carrington, simply being a bystander to bullying was enough to trigger regret.

When she was eight years old, Kim took a daily school bus from her small town on Minnesota’s Iron Range to a larger town where her elementary school was located. Each day, the bus would pick up another girl, who lived in a farmhouse in a more remote area. And each day, when the girl boarded the bus, the other children would hold their noses as if she smelled, pelt her with rude names, and refuse to give her a place to sit.

One day, Kim scooted over in her seat to make room for the bullied girl. The two chatted amiably the rest of the ride. But because of that kindness, Kim herself was bullied at school that day. So, the following day, when the girl boarded, Kim refused to let the girl sit with her.

“I lost my integrity and it haunts me in the middle of the night and still makes me cry,” said Kim, who is fifty and now lives in Kansas City. The other girl soon stopped riding the bus. “My regret is that I didn’t befriend her. I didn’t stand up for her. I did the wrong thing and never had a chance to make it better.”

Regrets in this subcategory weren’t limited to childhood malice. People described insulting work colleagues, “ghosting” romantic interests, and threatening neighbors. Most hurts were delivered with words, though a few were with fists. And for all the American associations of behavior like bullying, these regrets were international.

A fifty-three-year-old man from the United Kingdom:

    I physically hurt a man when I was eighteen years old. I have spent the next thirty-five years hiding from life in every way. I am a coward.



A fifty-seven-year-old man from South Africa:

    I regret telling a woman I was dumping her because she was fat. Thirty years later I’m waking up at night in disbelief at the hurt I caused then.



Hurting others is so unequivocally wrong that many people seek to channel the regret into more respectable future behavior. “You look back on your previous self and you’re just embarrassed,” Steve told me. But “as an adult, I’ve tried to be a better person.” After graduating from high school, he earned degrees in psychology, nursing, and criminal justice. He’s worked as a pediatric nurse and as a counselor to delinquent children. “I’ve done badly by people in the past and I want to do right by people in my current state,” he told me. “There’s a certain part of me that takes a lot of pride in trying to make people feel safe these days.”





2. Cheating


Kaylyn and Joel, whose stories opened this chapter, weren’t the only unfaithful spouses the World Regret Survey turned up. Regrets about hurting others, especially through bullying, were the most pervasive. But regrets about cheating, especially in marriages, finished a close second. On this, too, most people in most cultures agree: we should tell the truth, keep our promises, and play by the agreed-upon rules.

In a few instances, people confessed to cheating others out of physical items—from a sixteen-year-old in California who regretted “stealing cash from a box” to a fifty-one-year-old in Romania who wrote, “I am ashamed that I stole a harmonica from one of my army comrades.”

Regrets about academic dishonesty, though not widespread, also spanned a range of ages—from a twenty-two-year-old woman in Virginia who wrote, “I regret cheating in school,” to a sixty-eight-year-old man in New Jersey who wrote, “I regret having helped someone cheat on a calculus test . . . my freshman year. I have not figured out how to make that right.”

But marital infidelity topped the list—with these regrets coming in from six continents and dozens of countries.

Daniel H. Pink's books