There’s a larger ecosystem of adults that extends beyond the nuclear family. All of us are “parents” to young people other than our own children in the sense that, collectively, we are responsible for “bringing forth” the next generation. In this role of supportive but demanding mentors to other people’s children, we can have a huge impact.
Technology entrepreneur Tobi Lütke is a grit paragon who had such a mentor in his life. Tobi dropped out of his German high school when he was sixteen without any memorably positive learning experiences. As an apprentice at an engineering company in his hometown, he met Jürgen, a programmer who worked in a small room in the basement. Tobi affectionately described Jürgen as “a long-haired, fifty-something, grizzled rocker who would have been right at home in any Hells Angels gang.” Under his tutelage, Tobi discovered that the learning disabilities he’d been diagnosed with as a failing student did nothing to hamper his progress as a computer programmer.
“Jürgen was a master teacher,” Tobi said. “He created an environment in which it was not only possible but easy to move through ten years of career development every year.”
Each morning, Tobi would arrive at work to find a printout of the code he’d written the day before, covered in red marker with comments, suggestions, and corrections. Jürgen was unsparing in pointing out specific ways Tobi’s work could be better. “This taught me not to tangle my ego up in the code I write,” Tobi said. “There are always ways to improve it and getting this feedback is a gift.”
One day, Jürgen asked Tobi to lead a software assignment for General Motors. The company gave Tobi extra money to buy his first suit for the presentation and installation. Tobi expected Jürgen to do all the talking, but the day before the installation, Jürgen casually turned to Tobi and told him he had somewhere else to be. Tobi would be visiting General Motors alone. Full of trepidation, Tobi went. The installation was a success.
“This pattern kept on repeating itself,” Tobi said. “Jürgen somehow knew the extent of my comfort zone and manufactured situations which were slightly outside it. I overcame them through trial and error, through doing. . . . I succeeded.”
Tobi went on to found Shopify, a software company that powers tens of thousands of online stores and recently exceeded $100 million in revenue.
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In fact, emerging research on teaching suggests uncanny parallels to parenting. It seems that psychologically wise teachers can make a huge difference in the lives of their students.
Ron Ferguson is a Harvard economist who has collected more data comparing effective and ineffective teachers than anyone I know. In one recent study, Ron partnered with the Gates Foundation to study students and teachers in 1,892 different classrooms. He found that teachers who are demanding—whose students say of them, “My teacher accepts nothing less than our best effort,” and “Students in this class behave the way my teacher wants them to”—produce measurable year-to-year gains in the academic skills of their students. Teachers who are supportive and respectful—whose students say, “My teacher seems to know if something is bothering me,” and “My teacher wants us to share our thoughts”—enhance students’ happiness, voluntary effort in class, and college aspirations.
It’s possible, Ron finds, to be a psychologically wise teacher, just as it’s possible to be permissive, authoritarian, or negligent. And it’s the wise teachers who seem to promote competence in addition to well-being, engagement, and high hopes for the future.
Recently, psychologists David Yeager and Geoff Cohen ran an experiment to see what effect the message of high expectations in conjunction with unflagging support had on students. They asked seventh-grade teachers to provide written feedback on student essays, including suggestions for improvement and any words of encouragement they would normally give. Per usual, teachers filled the margins of the students’ essays with comments.
Next, teachers passed all of the marked-up essays to researchers, who randomly sorted them into two piles. On half of the essays, researchers affixed a Post-it note that read: I’m giving you these comments so that you’ll have feedback on your paper. This was the placebo control condition.
On the other half of the essays, researchers affixed a Post-it note that read: I’m giving you these comments because I have very high expectations and I know that you can reach them. This was the wise feedback condition.
So that teachers would not see which student received which note, and so that students would not notice that some of their classmates had received a different note than they had, researchers placed each essay in a folder for teachers to hand back to the students during class.
Students were then given the option to revise their essays the following week.
When the essays were collected, David discovered that about 40 percent of the students who’d received the placebo control Post-it note decided to turn in a revised essay, compared to about twice that number—80 percent of the students—who’d received the Post-it note communicating wise feedback.
In a replication study with a different sample, students who received the wise feedback Post-it—“I’m giving you these comments because I have very high expectations and I know that you can reach them”—made twice as many edits to their essays as students in the placebo control condition.
Most certainly, Post-it notes are no substitute for the daily gestures, comments, and actions that communicate warmth, respect, and high expectations. But these experiments do illuminate the powerful motivating effect that a simple message can have.
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Not every grit paragon has had the benefit of a wise father and mother, but every one I’ve interviewed could point to someone in their life who, at the right time and in the right way, encouraged them to aim high and provided badly needed confidence and support.
Consider Cody Coleman.
A couple of years ago, Cody sent me an email. He’d seen my TED talk on grit and wanted to know if we could talk sometime. He thought perhaps his personal story might be helpful. He was majoring in electrical engineering and computer science at MIT and was on the cusp of graduating with a near-perfect GPA. From his perspective, talent and opportunity had very little to do with his accomplishments. Instead, success had been all about passion and perseverance sustained over years and years.
“Sure, I said, “let’s talk.” Here’s what I learned.
Cody was born thirty miles east of Trenton, New Jersey, at the Monmouth County Correctional Institution. His mother was declared insane by the FBI and, when Cody came along, was imprisoned for threatening to kill a senator’s child. Cody has never met his father. Cody’s grandmother took legal custody of Cody and his brothers, and probably saved his life by doing so. But she was not a prototypically wise parent. She may have wanted to be loving and strict, but both her body and mind were in decline. As Cody describes it, he was soon doing more parenting—and cooking and cleaning—than she was.
“We were poor,” Cody explained. “When my school did food drives, the food went to my family, because we were the poorest in the neighborhood. And the neighborhood itself wasn’t all that great. My school district scored below average in every category imaginable.
“To make matters worse,” Cody continued, “I wasn’t really an athletic or smart person. I started out in remedial English classes. My math scores were average, at best.”
And then what happened?
“One day, my oldest brother—he was eighteen years older than me—he comes home. It was the summer after my freshman year in high school. He drove up from Virginia to pick me up to spend two weeks with him, and on the drive back to his place, he turns and asks me, ‘Where do you want to go to college?’?”