21 Lessons for the 21st Century

Or consider the way different cultures relate to strangers, immigrants and refugees. Not all cultures are characterised by exactly the same level of acceptance. German culture in the early twenty-first century is more tolerant of strangers and more welcoming of immigrants than Saudi culture. It is far easier for a Muslim to emigrate to Germany than it is for a Christian to emigrate to Saudi Arabia. Indeed, even for a Muslim refugee from Syria it is probably easier to emigrate to Germany than to Saudi Arabia, and since 2011 Germany has taken in many more Syrian refugees than has Saudi Arabia.1 Similarly, the weight of evidence suggests that the culture of California in the early twenty-first century is more immigrant-friendly than the culture of Japan. Hence if you think that it is good to tolerate strangers and welcome immigrants, shouldn’t you also think that at least in this regard, German culture is superior to Saudi culture, and Californian culture is better than Japanese culture?

Moreover, even when two cultural norms are equally valid in theory, in the practical context of immigration it might still be justified to judge the host culture as better. Norms and values that are appropriate in one country just don’t work well under different circumstances. Let’s look closely at a concrete example. In order not to fall prey to well-established prejudices, let’s imagine two fictional countries: Coldia and Warmland. The two countries have many cultural differences, among which is their attitude to human relations and interpersonal conflict. Coldians are educated from infancy that if you get into conflict with somebody at school, at work, or even in your family, the best thing is to repress it. You should avoid shouting, expressing rage, or confronting the other person – angry outbursts just make things worse. It’s better to work with your own feelings, while allowing things to cool down. In the meantime, limit your contact with the person in question, and if contact is unavoidable, be terse but polite, and avoid sensitive issues.

Warmlanders, by contrast, are educated from infancy to externalise conflicts. If you find yourself in conflict, don’t let it simmer and don’t repress anything. Use the first opportunity to vent your emotions openly. It is OK to get angry, to shout, and to tell the other person exactly how you feel. This is the only way to work things through together, in an honest and direct way. One day of shouting can resolve a conflict that may otherwise fester for years, and though head-on confrontation is never pleasant, you will all feel much better afterwards.

Both these methods have their pros and cons, and it is hard to say that one is always better than the other. What might happen, though, when a Warmlander emigrates to Coldia, and gets a job in a Coldian firm?

Whenever a conflict arises with a co-worker, the Warmlander bangs on the table and yells at the top of his voice, expecting that this will focus attention on the problem and help to resolve it quickly. Several years later a senior position falls vacant. Though the Warmlander has all the necessary qualifications, the boss prefers to give the promotion to a Coldian employee. When asked about it, she explains: ‘Yes, the Warmlander has many talents, but he also has a serious problem with human relations. He is hot-tempered, creates unnecessary tensions around him, and disturbs our corporate culture.’ The same fate befalls other Warmlander immigrants to Coldia. Most of them remain in junior positions, or fail to find any job at all, because managers presuppose that if they are Warmlanders, they would probably be hot-tempered and problematic employees. Since the Warmlanders never reach senior positions, it is difficult for them to change the Coldian corporate culture.

Much the same thing happens to Coldians who emigrate to Warmland. A Coldian starting to work in a Warmland firm quickly acquires the reputation of a snob or a cold fish, and makes few if any friends. People think that he is insincere, or that he lacks basic human-relation skills. He never advances to senior positions, and he therefore never gets the opportunity to change the corporate culture. Warmland managers conclude that most Coldians are unfriendly or shy, and prefer not to hire them to positions that require contact with customers or close cooperation with other employees.

Both these cases may seem to smack of racism. But in fact, they are not racist. They are ‘culturist’. People continue to conduct a heroic struggle against traditional racism without noticing that the battlefront has shifted. Traditional racism is waning, but the world is now full of ‘culturists’.

Traditional racism was firmly grounded in biological theories. In the 1890s or 1930s it was widely believed in countries such as Britain, Australia and the USA that some heritable biological trait makes Africans and Chinese people innately less intelligent, less enterprising and less moral than Europeans. The problem was in their blood. Such views enjoyed political respectability as well as widespread scientific backing. Today, in contrast, while many individuals still make such racist assertions, they have lost all their scientific backing and most of their political respectability – unless they are rephrased in cultural terms. Saying that black people tend to commit crimes because they have substandard genes is out; saying that they tend to commit crimes because they come from dysfunctional subcultures is very much in.

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