Snow Crash

 

Y.T.’s mom pulls up the new memo, checks the time, and starts reading it. The estimated reading time is 15.62 minutes. Later, when Marietta does her end-of-day statistical roundup, sitting in her private office at 9:00 PM., she will see the name of each employee and next to it, the amount of time spent reading this memo, and her reaction, based on the time spent, will go something like this:

 

Less than 10 min.

 

Time for an employee conference and possible attitude counseling.

 

10–14 min.

 

Keep an eye on this employee; may be developing slipshod attitude.

 

14–15.61 min.

 

Employee is an efficient worker, may sometimes miss important details.

 

Exactly 15.62 min.

 

Smartass. Needs attitude counseling.

 

15.63–16 min.

 

Asswipe. Not to be trusted.

 

16–18 min.

 

Employee is a methodical worker, may sometimes get hung up on minor details.

 

More than 18 min.

 

Check the security videotape, see just what this employee was up to (e.g., possible unauthorized restroom break).

 

 

 

Y.T.’s mom decides to spend between fourteen and fifteen minutes reading the memo. It’s better for younger workers to spend too long, to show that they’re careful, not cocky. It’s better for older workers to go a little fast, to show good management potential. She’s pushing forty. She scans through the memo, hitting the Page Down button at reasonably regular intervals, occasionally paging back up to pretend to reread some earlier section. The computer is going to notice all this. It approves of rereading. It’s a small thing, but over a decade or so this stuff really shows up on your work-habits summary.

 

Having got that out of the way, she dives into work. She is an applications programmer for the Feds. In the old days, she would have written computer programs for a living. Nowadays, she writes fragments of computer programs. These programs are designed by Marietta and Marietta’s superiors in massive week-long meetings on the top floor. Once they get the design down, they start breaking up the problem into tinier and tinier segments, assigning them to group managers, who break them down even more and feed little bits of work to the individual programmers. In order to keep the work done by the individual coders from colliding, it all has to be done according to a set of rules and regulations even bigger and more fluid than the Government procedure manual.

 

So the first thing that Y.T.’s mother does, having read the new subchapter on bathroom tissue pools, is to sign on to a subsystem of the main computer system that handles the particular programming project she’s working on. She doesn’t know what the project is—that’s classified—or what it’s called. It’s just her project. She shares it with a few hundred other programmers, she’s not sure exactly who. And every day when she signs on to it, there’s a stack of memos waiting for her, containing new regulations and changes to the rules that they all have to follow when writing code for the project. These regulations make the business with the bathroom tissue seem as simple and elegant as the Ten Commandments.

 

So she spends until about eleven AM. reading, rereading, and understanding the new changes in the Project. There are many of these, because this is a Monday morning and Marietta and her higher-ups spent the whole weekend closeted on the top floor, having a catfight about this Project, changing everything.

 

Then she starts going back over all the code she has previously written for the Project and making a list of all the stuff that will have to be rewritten in order to make it compatible with the new specifications. Basically, she’s going to have to rewrite all of her material from the ground up. For the third time in as many months.

 

But hey, it’s a job.

 

About eleven-thirty, she looks up, startled, to see that half a dozen people are standing around her workstation. There’s Marietta. And a proctor. And some male Feds. And Leon the polygraph man.

 

“I just had mine on Thursday,” she says.

 

“Time for another one,” Marietta says. “Come on, let’s get this show on the road.”

 

“Hands out where I can see them,” the proctor says.

 

 

 

 

 

Chapter Thirty-Eight

 

 

 

 

Y.T.’s mom stands up, hands to her sides, and starts walking. She walks straight out of the office. None of the other people look up. Not supposed to. Insensitive to co-workers’ needs. Makes the testee feel awkward and singled out, when in fact the polygraph is just part of the whole Fed way of life. She can hear the snapping footsteps of the proctor behind her, walking two paces behind, watching, keeping her eyes on those hands so they can’t be doing anything, like popping a Valium or something else that might throw off the test.

 

She stops in front of the bathroom door. The proctor walks in front of her, holds it open, and she walks in, followed by the proctor.

 

The last stall on the left is oversized, big enough for two people. Y.T.’s mom goes in, followed by the proctor, who closes and locks the door. Y.T.’s mom pulls down her panty hose, pulls up her skirt, squats over a pan, pees. The proctor watches every drop go into the pan, picks it up, empties it into a test tube that is already labeled with her name and today’s date.

 

Neal Stephenson's books